FAQs

Twixor EnCaps is an actionable instant messaging (AIM) platform that can be integrated with or embedded in to existing IT applications. AIM extends the user interface of the enterprise application to the IM window and allows two way user interaction. It has the capabilities like Loaded Buttons, Dynamic Form shipping and Configurable work flows.

Twixor EnCaps is not a P2P (people to people) messenger or a collaboration tool. It is primarily a A2P (Application to People) and P2A (People to Application) two way user interaction solution. The consumption models and pricing models are very flexible and hence can be customized to suit each requirement.

No. White labeled on premise implementations are also offered.

The front end of Twixor EnCaps is available as a stand-alone mobile app that can be integrated with your existing IT system. It is also available as a widget that can be embedded in your existing mobile app. Twixor EnCaps back end can be hosted either on-premise or on the Cloud, and then integrated with your existing back end system.

Twixor EnCaps can be embedded or integrated within 2-3 days. More complex implementations may take up to a week or 10 days.

Yes, For end user customers / enterprises, Appiyo offers complete integration, implementation and support services either directly or through its channel partners. ISV’s who want to bring AIM capability to their existing / new products, can license the product and make use of our product support services.

Twixor EnCaps can be incorporated in to any enterprise application across verticals and industries (example Hospital Management System, BFSI Application, HRMS, CRM, Marketing Campaign Management etc). Compared to other forms of user interaction such as Mobile Apps and Web Forms, AIM increases the immediacy, user responsiveness and engagement.